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Position title
Call Centre Agent
Description

We are seeking a motivated Call Centre Agent to join our customer service team. The successful candidate will handle inbound and outbound calls, providing exceptional service to our clients.

Responsibilities
  • Answer incoming calls and respond to customer inquiries.
  • Make outbound calls to follow up on customer queries and feedback.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues efficiently.
  • Maintain records of customer interactions and transactions.
Qualifications
  • Previous experience in a call centre environment is preferred (1-2 years)
  • Excellent verbal communication skills.
  • Strong problem-solving abilities.
  • Ability to handle high call volumes.
  • Proficient in MS Office and call centre software.
Job Benefits
  • Free underground parking
  • Medical aid (Company contribution)
Employment Type
Full-time
Job Location
Sandton, Gauteng
Base Salary
R12000-R14000
Date posted
May 28, 2024
Valid through
June 21, 2024
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