Position title
Call Centre Agent
Description
We are seeking enthusiastic Call Centre Agents to join our dynamic team. As a Call Centre Agent, you will handle inbound and outbound calls in a professional manner, assist customers with inquiries, resolve issues, and provide information about our products/services. Candidates should have excellent communication skills, a customer-oriented approach, and the ability to work in a fast-paced environment. Experience in a call centre or customer service role is preferred.
Qualifications
- Excellent verbal and written communication skills.
- Ability to handle high volume of calls in a fast-paced environment.
- Strong problem-solving skills and customer service orientation.
- Previous experience in a call centre or customer service role is preferred (1-2 years).
- Proficiency in MS Office and CRM software is a plus.
Hiring organization
Employment Type
Full-time
Job Location
East Rand, Johannesburg
Base Salary
R10000-R12000
Date posted
July 15, 2024
Valid through
August 14, 2024
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